Emergency and Crisis Resources for Caregivers in Houston

Emergencies and crises can arise unexpectedly, especially when caring for a loved one with health or mobility challenges. To help you respond quickly and confidently, we’ve compiled essential resources and contacts available to caregivers in Houston.

Emergency Medical Services

Houston Fire Department – Emergency Medical Services (EMS)
Dial 911 for immediate medical emergencies. Trained EMS professionals provide life-saving care and transportation to hospitals.
Website: www.houstontx.gov/fire/ems
Phone: 911 (for emergencies)

Harris Health System – 24/7 Nurse Triage Line
Provides medical advice and helps determine whether urgent care, ER visits, or home management is appropriate.
Phone: (713) 634-1110

Crisis Mental Health Support

The Harris Center for Mental Health and IDD
Offers a 24/7 crisis hotline for individuals experiencing severe emotional distress, anxiety, or depression.
Website: www.theharriscenter.org
Phone: (713) 970-7000

National Suicide Prevention Lifeline
A free and confidential hotline available 24/7 to anyone in emotional crisis.
Website: www.suicidepreventionlifeline.org
Phone: 988

Elder Abuse and Neglect Reporting

Adult Protective Services (APS) – Texas Department of Family and Protective Services
If you suspect abuse, neglect, or exploitation of an elderly or disabled adult, report it immediately.
Website: www.dfps.state.tx.us
Phone: (800) 252-5400

Texas Ombudsman for Long-Term Care
Provides assistance for caregivers and families concerned about the treatment of loved ones in nursing homes or assisted living facilities.
Website: www.hhs.texas.gov
Phone: (800) 252-2412

Resources for Medical Crises

Houston Methodist Emergency Centers
Equipped to handle severe medical conditions, offering specialized geriatric care for seniors.
Website: www.houstonmethodist.org
Phone: (713) 790-3333

Memorial Hermann ERs
Multiple locations in Houston offering emergency care for all ages.
Website: www.memorialhermann.org
Phone: (713) 222-2273

Respite Care in Emergencies

Interfaith Ministries Respite Care
Provides short-term caregiving solutions in emergencies, ensuring loved ones receive care while you handle urgent matters.
Website: www.imgh.org
Phone: (713) 533-4900

CarePartners Emergency Respite Services
Offers immediate respite care for caregivers in crisis situations.
Website: www.carepartnerstexas.org
Phone: (713) 682-5995

Disaster Preparedness for Caregivers

Ready Harris – Harris County Office of Homeland Security & Emergency Management
Provides information on disaster preparedness, evacuation plans, and shelters for caregivers and their loved ones.
Website: www.readyharris.org

FEMA – Ready.gov
Offers resources for creating emergency plans tailored to caregiving situations, including resources for individuals with disabilities.
Website: www.ready.gov

General Caregiver Assistance

United Way of Greater Houston – 211 Texas Helpline
A free, 24/7 hotline connecting caregivers to emergency resources, including food, housing, transportation, and crisis intervention.
Website: www.unitedwayhouston.org
Phone: 211

Texas Health and Human Services – Caregiver Support
A hub for emergency assistance programs for caregivers, including financial aid and crisis care referrals.
Website: www.hhs.texas.gov
Phone: (877) 541-7905

Emergency Housing for Seniors and Disabled Individuals

The Bridge Over Troubled Waters
Provides emergency housing and support for seniors and caregivers fleeing unsafe conditions.
Website: www.tbotw.org
Phone: (713) 472-0753

Houston Housing Authority – Emergency Assistance
Offers housing solutions for low-income seniors and families in crisis.
Website: www.housingforhouston.com

By having these emergency and crisis resources at your fingertips, you can act quickly and effectively when unexpected situations arise. If you need help connecting with any of these resources, feel free to reach out to us. We’re here to support you in any way we can.

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